We've created a help page for the most common questions so you can find a solution as quickly as possible—even on the weekend.

Of course, you can also reach us by email at support@vidroflor.eu
as well as by phone at +49 (0)2821-7932-0 (German & English only).

We work exclusively with real people. No AI assistants, no AI chatbots. You’ll always speak with our expert staff.

Our hours of operation:

• Mon–Thu: 9.00 am – 3.30 pm (CET);
• Fri: 9.00 am – 2.00 pm (CET)

Please note that we do not currently have our own showroom or high-street shop. However, if you would like to experience the quality and craftsmanship of our collection, we would be happy to provide the details of your nearest specialist retailer that stocks our products.