We'vecreateda help page for the most common questions so you can find a solution as quickly as possible—even on the weekend.

Of course, you can also reach us by email at support@vidroflor.eu
as well as by phone at +49 (0)2821-7932-0 (German & English only).

We work exclusively with real people. No AI assistants, no AI chatbots. You’ll always speak with our expert staff.

Our hours of operation::

• Mon–Thu: 9.00 am – 3.30 pm (CET);
• Fri: 9.00 am – 2.00 pm (CET)

Please note that we do not currently have our own exhibition space or high-street shop. However, if you’d like to see our figures in action, we’d be happy to provide you with the address of your nearest specialist retailer that stocks our products.